The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Suite!
“The suite was quite comfortable, featuring a cozy atmosphere with pleasant decor that made my stay enjoyable.” view full review
Lovely Washroom!
“The bathroom facilities were great; I particularly appreciated the modern fixtures and cleanliness, which enhanced my experience.” view full review
Gorgeous Restaurant!
“The restaurant was beautifully designed, offering a lovely ambiance and a good menu that made for a nice dining experience.” view full review
Charming Decor!
“The room decoration was aesthetically pleasing, contributing to a relaxing vibe that added to my overall enjoyment of the stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Baggage storage
Elevator
Electric vehicle charging station
Sports & Fitness
Fitness center
Services
Valet parking
Pet amenities available
Room service
Car rental
Laundry
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Indoor swimming pool
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
18 Saint Thomas St,
Toronto,
Canada,
M5S3E7,
Ontario
Map view
18 Saint Thomas St,
Toronto,
Canada,
M5S3E7,
Ontario
City landmarks
Shopping Area
CF Toronto Eaton Centre
1.4
mi
290 Bremner Blvd
CN Tower
1.8
mi
Aquarium
Ripley's Aquarium of Canada
1.8
mi
Museums
Casa Loma
1.5
mi
Market
St. Lawrence Market
1.7
mi
Museums
Bata Shoe Museum
2700 ft
Square
Nathan Phillips Square
1.3
mi
Gallery
Art Gallery of Ontario
1.3
mi
Parks
Queen's Park
4000 ft
Baseball Stadium
Rogers Centre
1.9
mi
Public Building
Toronto City Hall
1.4
mi
University
University of Toronto
1.1
mi
Stadiums
Hockey Hall of Fame
1.6
mi
Farm
Riverdale Farm
1.5
mi
Square
Yonge-Dundas Square
1.2
mi
Parks
Allan Gardens
1.4
mi
Public Building
Ontario Legislative Building
1.0
mi
9 Trinity St
Distillery Historic District
2.0
mi
Night club
Buddies in Bad Times Theatre
3800 ft
Public Building
Osgoode Hall
1.4
mi
Monuments and Landmarks
Campbell House Museum
1.2
mi
Museums
Mac Kenzie House Historic
1.3
mi
Nearby
Museums
Royal Ontario Museum
1400 ft
Libraries
Toronto Public Library
2000 ft
Mall
Yorkville Village
2000 ft
Museums
George R. Gardiner Museum of Ceramic Art
1400 ft
Shopping Area
Manulife Centre
1600 ft
Church
Church of the Redeemer
1200 ft
Church
St. Basil's Church
1800 ft
Mall
Holt Renfrew
1100 ft
Restaurants
Windsor Arms Tea Room
200 ft
18 Saint Thomas St
The Living Room
200 ft
18 St Thomas Street
Dessert Lady
300 ft
12 Cumberland St
Sushi Inn
900 ft
120 Cumberland Street
Jacques Bistro Du Parc
1000 ft
126 Cumberland St
Carole's Cheesecake Cafe
900 ft
114 Cumberland Street Yorkville
New Yorker Deli
900 ft
1140 Bay St
Hemingway's Restaurant
1200 ft
142 Cumberland St
The One Eighty
1500 ft
55 Bloor St W 51st Floor
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.3
Location
8.8
Service
7.8
Dining
5.8
Guest reviews
7.4/10
based on 6 reviews
8.2
8.2/10 based on 176 reviews
Bob
United States of America,
April
2024
7.0/10
The hotel is ideally located near high-end shopping, museums, and fantastic dining options. The rooms, though spacious, had a lingering old cigarette smell that even opening the windows couldn't eliminate. Limited seating and cleanliness were drawbacks, but the staff was helpful and accommodating.
Rooms
6.0
The rooms were spacious but had a strong old cigarette smell that persisted despite attempts to ventilate. Limited seating was inconvenient.
Service
8.0
The staff was very helpful and accommodating during my stay.
Location
9.0
The location is perfect for exploring the university area, Bloor shopping, and the vibrant Yorkville neighborhood. Great access to theaters and the University of Toronto.
Dining
5.0
The dining experience was lackluster and pricey, with limited options that fell short of expectations.
Facilities
7.0
The hotel offers a range of amenities such as room service, car hire, and valet parking, making the stay convenient.
Walter
United Kingdom,
March
2024
7.2/10
The hotel offers beautiful rooms but needs updating. The continental breakfast provided was of very poor quality with limited choices. The service by valet was fabulous, though others were poorly motivated. The location is fantastic for high-end shopping and dining. The dining experience was not up to par, especially for the price.
Rooms
7.0
The rooms are beautiful, but in need of updating. The continental breakfast was of poor quality with limited choices. The sofa bed was not as advertised.
Service
8.0
The valet service was fabulous, very pleasant, and helpful. However, other services seemed poorly motivated and unresponsive.
Location
9.0
The location is fantastic for high-end shopping, museum access, and great dining.
Dining
5.0
The dining experience was disappointing with poor quality and limited choices, especially given the price.
Facilities
Facilities are in need of improvement.
Bryan
United States of America,
December
2023
8.4/10
The Windsor Arms Hotel is a stunning place with incredibly comfortable beds and a huge marble bathroom featuring a wonderful shower and a big tub. It's perfect for families with the two queen beds we booked. The location is fantastic, nestled in the university area and just steps away from the vibrant Yorkville neighborhood. However, the breakfast experience fell short in quality, but the service was excellent and very accommodating.
Rooms
9.0
The rooms at Windsor Arms Hotel were stunning, clean, and incredibly comfortable with big fluffy towels.
Service
8.0
The service, with some muttering initially, turned out to be excellent and very accommodating, although it lacked a bit of professionalism expected for this caliber of hotel.
Location
10.0
The location was perfect for our needs, being in the university area near all the shops on Bloor and just a few blocks from vibrant Yorkville.
Dining
6.0
The breakfast served, especially the eggs benedict, was not up to par with the overall quality expected for the price, with too much focus on potatoes and few fruits.
Facilities
9.0
The facilities at the Windsor Arms Hotel are top-notch, offering everything you need for a comfortable stay.
Anne
United Kingdom,
December
2023
8.0/10
The hotel is located in a prime area near the university and vibrant shopping spots. The rooms were spacious and clean, but the beds were more like large singles. The service was extremely attentive, offering various amenities. The location is fantastic for high-end shopping and dining. The dining experience was lackluster, with limited choices. Overall, a mix of excellent service and room cleanliness with some drawbacks in the dining and room bed size.
Rooms
8.0
The rooms were spacious and clean but the beds were more like large singles.
Service
9.0
The service was extremely attentive, offering various amenities.
Location
9.0
The hotel is located in a prime area near the university and vibrant shopping spots.
Dining
6.0
The dining experience was lackluster with limited choices.
Facilities
8.0
The hotel offers various amenities for a comfortable stay.
Carl
United Kingdom,
October
2023
6.6/10
The hotel seems to have its ups and downs. The rooms, though recently furnished for Sunday brunch, were not as spacious as expected. Service was a mixed bag with attentive moments but lacking attention to detail. The location was excellent for certain activities but came with noise concerns. The dining experience was a bit of a hit and miss. Overall, there are noticeable areas for improvement.
Rooms
6.0
The rooms were furnished for brunch, not the most spacious, and the beds were not as large as expected.
Service
7.0
Service had its ups and downs, with some attentive moments but lacking attention to detail at times.
Location
7.0
The location is great for specific activities but noisy due to the old building structure.
Dining
6.0
The dining experience varied, with some delays and mistakes but also some good meals.
Facilities
Facilities were adequate, but improvements could be made for a better stay experience.
Christopher
United States of America,
July
2023
7.8/10
Upon arrival, the rooms were not clean and had limited towels, which was a downside. However, once cleaned, they were very spacious and spotless. The lack of seating while waiting for services like a cab was inconvenient.
Rooms
8.0
The rooms turned out to be very clean and spacious, offering a comfortable stay.
Service
7.0
The staff provided conflicting information, but the valet parking attendants were exceptional and attentive, giving a positive overall service experience.
Location
9.0
The hotel's location was excellent, especially for those visiting the University of Toronto. It was prime, with easy access to various attractions and amenities in Toronto's posh neighborhood.
Dining
7.0
The quality of dining was good, though the portion sizes were not as expected for the price paid. The Korean dishes provided a unique culinary experience.
Facilities
8.0
The facilities were satisfactory, and additional features like spa treatments were available for an extra cost.